Reference in this policy to Auscott is an inclusive term which refers to and is binding upon:
a. the employees of Auscott; and
Auscott respects the rights of individuals to privacy and this policy sets out how Auscott collects and treats personal information. Personal information is information Auscott holds which is identifiable as being about an individual or could reasonably identify an individual. Auscott has implemented practices so that its management of Personal Information is open and transparent.
This practice ensures that the Personal Information collected:
a. is collected in an open manner
b. is accurate and complete
c. is held securely
d. has its use and how it will be managed known to the individual
e. be open for correction and inspection by the individual
What Personal Information Auscott Collects
In the course of conducting Auscott business, Auscott may collect the following types of Personal Information from individuals:
i. Employee information, including recruitment and personnel records..
ii. Contact details (including names, address, phone number, and email addresses)
iii. Information from enquiries made
iv. Records of communications
v. Financial details
vi. Credit Card information
Auscott only collects Personal Information which is reasonably necessary or directly related to the conduct of Auscott's business of growing, ginning, warehousing and marketing cotton and other agricultural products.
How Auscott collects Personal Information
Auscott collects Personal Information from individuals when they interact with Auscott in person or electronically, when they access Auscott‟s website and when Auscott provides goods or services to them.
Auscott only collects Personal Information about an individual from the individual directly, unless it is unreasonable or impractical to do so such as where the individual is acting through an agent.
Auscott does not collect sensitive information such as information or an opinion relating to race, political opinions, religious or philosophical beliefs, memberships of political associations or professional or trade unions, sexual preferences or criminal records. However, if Auscott has a reasonable business requirement to collect any sensitive information from individuals, Auscott will notify the individual at the time of collecting this sensitive information and obtain their consent before collecting any sensitive information.
Use of Personal Information
Auscott only uses the disclosed Personal Information for the primary purpose for which it was collected, that is to enable Auscott to conduct its business of growing, ginning, warehousing and marketing cotton and other agricultural products, or for related purpose, or where the individual has consented.
Auscott will take such steps which are reasonable in the circumstances to ensure that Personal Information it uses or discloses is, having regard to the purpose of the use of disclosure, accurate, up to date, complete and relevant.
Disclosure of Personal Information overseas
Security of Personal Information
Auscott takes reasonable steps to protect Personal Information from misuse, interference and loss and from unauthorised access, modification or disclosure through the use of security procedures and technologies.
If other organisations provide support services Auscott requires them to appropriately safeguard the privacy of any Personal Information provided to them.Where the Personal Information Auscott collects is no longer required it will take reasonable steps to destroy or de-identify the information.
Access to Personal Information
If Auscott holds Personal Information about an individual it will normally, on request by the individual, give the individual access to the information. However, there may be some legal reasons to deny access. If access is denied Auscott will provide the individual with the reasons why.
If Auscott is satisfied that, having regard to a purpose for which Personal Information is held:
● the information is inaccurate, out of date, incomplete, irrelevant or misleading; or
● an individual requests Auscott to correct Personal Information held about that individual
Auscott will take reasonable steps to correct Personal Information about an individual having regard to the purpose for which it is held, to ensure that the information is accurate, up to date, complete, relevant and not misleading.
Availability and Changes
Complaints and Contact Details
If an individual has any enquiries or complaints about Auscott's privacy practices, details of enquiries or complaints can be sent to Auscott‟s Privacy Officer whose details are set out below. Auscott takes complaints very seriously and will respond shortly after receiving written notice of a complaint.
Note: if contacting the Auscott Privacy Officer by phone about a complaint Auscott will also ask that the complaint is put in writing so that the full details of the complaint can be fully investigated.
The contact details for the Auscott Privacy Officer are as follows:
Telephone: +61 2 6799 1014
Facsimile: +61 2 6792 1800
Address: P.O. Box 240, Narrabri, NSW, 2390
Chief Executive Officer
July 2015 AP010
Annexure ‘A’ - The Australian Privacy Principles (APP’s)
Australian Privacy Principle 1--open and transparent management of personal information
Australian Privacy Principle 2--anonymity and pseudonymity
Australian Privacy Principle 3--collection of solicited personal information
Australian Privacy Principle 4--dealing with unsolicited personal information
Australian Privacy Principle 5--notification of the collection of personal information
Australian Privacy Principle 6--use or disclosure of personal information
Australian Privacy Principle 7--direct marketing
Australian Privacy Principle 8--cross-border disclosure of personal information
Australian Privacy Principle 9--adoption, use or disclosure of government related identifiers
Australian Privacy Principle 10--quality of personal information
Australian Privacy Principle 11--security of personal information
Australian Privacy Principle 12--access to personal information
Australian Privacy Principle 13--correction of personal information
For more information regarding the content of the APPs you can refer to "Privacy Fact Sheet 17: Australian Privacy Principles" located at the Office of the Australian Information Commissioner's website.